Privacy & Cookies

WHAT IS THE PRIVACY POLICY?

This page shows the personal data security policies that Hotel Reginella puts in place for users who visit the website, and more generally for data processing subjects who, for various reasons, interact with our hotel.

This is an information notice that is provided, pursuant the Article 13 of Regulation (EU) 2016/679 “Protection of natural persons with regard to the processing of personal data, as well as the free movement of such data” (in short, GDPR);

The privacy policy only relates to the website of the Hotel Reginella in Positano and not also to other websites that may be consulted by the user via links.

DATA CONTROLLER AND SUPERVISORS

  1. Pursuant to Art. 4 point 7 of the GDPR 2016/679, the Data Controller is Mrs. Mandara Rosa Maria domiciled in Via Pasitea,154/156, who can be contacted at info@reginellahotel.it or at reginellahotel@pec.it or at the phone number +39 089 875 324.
  2. Pursuant to Art. 28 of the GDPR 2016/679, the Data Supervisor for bookings for the Hotel Reginella made via the company’s website https://www.hotelreginella.it is the company Passepartout S.p.a. – Republic of San Marino, 47891, in Via Consiglio dei Sessanta n. 99. Any requests should be sent via email to the following address: privacy@passepartout.sm or passepartout@pec.it or at the phone number 800 414243.
  3. Pursuant to Art. 27 del GDPR, Passepartout S.p.A. uses the as its own representative in the EU the company Paci Rappresentante Privacy Srl., registered office in Rimini, in P.tta Gregorio da Rimini n. 1. Any requests should be sent via e-mail at passepartout@pacirappresentanteprivacy.eu or passepartout@pec.it or at the phone number  0541 902128.
  4. The manager of the website of the Hotel Reginella in Positano and the configuration of cookies of the pages of the site (excluding the reservation platforms managed by the third-party data processors identified above) is the company Sintonia sas, Italy, Via nazionale delle Puglie n. 7, 840013 Casalnuovo di Napoli which hosts the website.

TYPES OF DATA PROCESSED

BROWSING DATA

In normal operation, the computer systems and software procedures involved in the operation of this website acquire some personal data which are implicitly transmitted when using Internet communication protocols. This information, which is not collected to be associated with identified data subjects, but by their very nature could, by means of processing and associations with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by the users who connect to the site, addresses in URI (Uniform Resource Identifier) notation of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (completed, error, etc.) and other parameters related to the user’s operating system and computer environment. These data are only used to obtain anonymous statistical information on the use of the site and to check its correct operation and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: apart from this eventuality, as it is, data on web contacts do not remain for more than thirty days.
Data provided by the user voluntarily.
The optional, explicit and voluntary sending of email to the addresses indicated on this site involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data inserted in the message.
The voluntary filling in of data acquisition forms to request specific services or to take advantage of offers or purchase services and products, involves the subsequent processing of the personal data provided to ensure the execution of a contract to which the data subject is party or in the implementation of precontractual measures adopted on their request.
The company has adopted specific measures to ensure that data processing is preceded by a voluntary action by the user of having viewed this privacy policy.

DATA PROCESSING LOCATION

The processing related to the web services of this website takes place at the registered office of the Data Controller and the Data Supervisors and is only handled by technical staff from the department in charge of processing.
By using third party cookies, processing may also occur outside the European Community by Google and by companies that install third-party profiling cookies. In this regard, refer to the related Cookie Policy https://www.reginellahotel.it/privacy-cookies/
The personal data provided by users who request informative material are only used to perform the service or provision requested while some forms of data acquisition include the possibility of communicating the personal data of the person concerned to suppliers of services in order to comply with the contract and provided the services requested.

COOKIES

Refer to the Cookie Policy available at the URL https://www.reginellahotel.it/privacy-cookies/

MINORS

This website’s services are not intended for minors. We do not knowingly collect the data, including personal data, of minors. If we find that we have collected the personal data of a minor, we will immediately delete them, unless we are obliged by law to retain such data. The User is asked to contact us if you believe that Hotel reginella Srls has wrongly or inadvertently collected information on a minor.

DATA PROCESSING METHODS

Personal data will be processed with automated tools for the time necessary to achieve the purposes for which it was collected. Specific security measures are observed to prevent a data loss, unlawful or incorrect use and unauthorised access.

PURPOSE AND LEGAL BASIS AND NATURE OF THE PROVISION

The Personal Data you provide via the Site will be processed by the company Hotel Reginella Srls for the following purposes:

a) purposes concerning Booking and Hotel Services. The execution of a contract to which the data subject is party or in the implementation of precontractual measures adopted on your request (e.g. contact request via the contact form, booking, taking advantage of special offers, etc.). Consent not necessary.

The data processed by us may include special categories of personal data as defined by Article 9 of GDPR 2016/679 or personal data about your state of health or religion (food allergies, services for the differently abled, menu based on religion, etc.) that you voluntarily provided in the free text fields of request messages.
The data in question will be processed in accordance with the general authorisation of the Data Protection Guarantor No. 5 only released for data and operations essential to fulfil precontractual obligations also that the hotel assumes in its sector of activity in order to provide specific goods, provisions or services requested by the data subject.
Pursuant to Art. 9 of GDPR 2016/679, we always ask for explicit permission to process personal data because we cannot know in advance whether the data subject will voluntarily enter data that fall into the category in question in the personal data acquisition forms.

DATA RETENTION

The Hotel Reginella will process the personal data of the persons concerned for the time strictly necessary to achieve the purposes set out in this privacy policy.
Notwithstanding the above, Hotel Reginella Srls. will process your personal data until the time allowed by Italian law to protect its interests (Art. 2947(1)(3) of the [Italian] Civil Code).
More information about the retention period of personal data and the criteria used to determine this period can be requested by writing to lareginellahotel@pec.it

DATA SUBJECT’S RIGHTS

The subjects to whom the personal data relate have the right at any time to obtain confirmation of the existence or otherwise of the data themselves and to know their content and origin, verify their accuracy or request their integration or updating, or their rectification (Article 15 of the GDPR and Article 7 of the Privacy Code).
Pursuant to the same articles, you have the right to request the erasure, anonymisation or blocking of data processed in breach of the law, and to oppose in any event, for legitimate reasons, to their processing.
Requests should be sent via e-mail to the address: lareginellahotel@pec.it

UPDATES AND REVISION

This privacy policy was last updated on 24-05-2018 and may be subject to future revisions.

COOKIES

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves onyour computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

your display preferences, such as contrast colour settings or font size
if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
if you have agreed (or not) to our use of cookies on this site
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

Do we use other cookies?

Some of our pages or subsites may use additional or different cookies to the ones described above. If so, the details of these will be provided in their specific cookies notice page. You may be asked for your agreement to store these cookies.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.